Performance management in Iranian manufacturing organisations: practices and culture Online publication date: Thu, 01-Sep-2016
by Mahmoud M. Yasin; Carlos F. Gomes; Jafar Alavi; Rasoul Shafieyoun
International Journal of Business Excellence (IJBEX), Vol. 10, No. 3, 2016
Abstract: Using a cross-sectional sample of 94 medium to large-sized manufacturing organisations in Iran, this study utilised cluster, regression, and gap analyses to study the relationships among extent of use, predictive value, and information availability for 63 performance measures. Based on the results, it appears that the studied Iranian manufacturing organisations do not overemphasise financial measures at the expense of other important performance measures related to the competitive, strategic environment, operational efficiency, and the human resource development. The Iranian executives appear to overlook the innovation aspects of organisational performance. The implications of this research are highlighted in relation to the findings and the conclusions. The conceptual framework in Figure 1 is offered for future research, which deals with performance management and its interaction with the economic and cultural facets.
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