A new way to identify critical resources by combining human and machine data
by Barbara Lyonnet; Magali Pralus; Maurice Pillet; Georges Habchi
International Journal of Business Excellence (IJBEX), Vol. 9, No. 3, 2016

Abstract: In business management, the identification of high priority resources represents an important issue. In this paper we developed a new method based on a multi-criteria approach to identify critical resources. Eight prioritisation criteria involved in the company's global performance are proposed. The originality of our method is to take into account both material and human resources of company. Accordingly, a human-machine availability including the versatility of machine-operators is developed. We applied our method in a French screw cutting company. One great interest in identifying critical resources is helping managers to focus more effectively on resources that penalise the company's global performance.

Online publication date: Wed, 30-Mar-2016

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