The role of suppliers in establishing buyer-supplier relationship towards better supplier performance
by Keng Lin Soh; K. Jayaraman; Teoh Su Yen; S. Kiumarsi
International Journal of Productivity and Quality Management (IJPQM), Vol. 17, No. 2, 2016

Abstract: The multinational companies (MNCs) functioning globally have more than hundreds of suppliers and they geometrically grow towards their organisational performance both in terms of financial and non-financial areas. The individual supplier performance is also essential to support MNCs on the holistic supply chain management. Although the significance of the buyer-supplier relationship has long been focused on literature of business and management, little has been studied for its mediating role in supplier engagement, supplier infrastructure, supplier quality and supplier commitment each on supplier performance in an organisation. This study tries to address this gap in the literature by examining the impacts of buyer-supplier relationship in its mediating role to supplier performance instead of firm performance in manufacturing industries. A conceptual research model has been developed to investigate the relationship of these variables and hypotheses are tested for predictive inference. The findings reveal that supplier quality and supplier commitment could influence supplier performance with a help from the mediating role of buyer-supplier relationship.

Online publication date: Sun, 31-Jan-2016

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