Why Indian manufacturing SMEs are still reluctant in adopting total quality management
by Jyoti Prakas Majumdar; B. Murali Manohar
International Journal of Productivity and Quality Management (IJPQM), Vol. 17, No. 1, 2016

Abstract: Total quality management (TQM) is an effective concept for improving the organisational performance of the manufacturing industries. Implementing TQM has become an essential business culture and a key survival tool for all manufacturing industries. TQM has been adopted by most of the large manufacturing industries, but small and medium enterprises (SMEs) in manufacturing sector of India are still reluctant to adopt TQM, though SMEs are the backbone of Indian economy. So, understanding the problems/difficulties of Indian manufacturing SMEs in implementing TQM has become very important. After thoroughly reviewing the literature and interviewing the management and quality teams of a number of Indian manufacturing SMEs, the authors identified their weaknesses/difficulties in adopting TQM, arranged them in order of their importance and recommended guidelines to overcome those difficulties, which will definitely contribute to successful implementation of TQM by manufacturing SMEs in India and other developing countries, for improving their organisational performance.

Online publication date: Mon, 30-Nov-2015

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Productivity and Quality Management (IJPQM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com