Major factors influencing the adoption of m-government in Jordan
by Emad Abu-Shanab; Shatha Haider
Electronic Government, an International Journal (EG), Vol. 11, No. 4, 2015

Abstract: Mobile technology changed how people utilise technology and provided opportunities to benefit from public services from anyplace and at anytime. Using mobile phones to access public services, and especially SMS-based services, are crucial to reach citizens anywhere anytime. This study tried to explore Jordanian citizens' perceptions towards using m-government. Using a questionnaire, an empirical test was conducted to investigate the influence of six predictors on the intention to use m-government. Results indicated significant support for the influence of perceived usefulness, perceived ease of use, social influence, perceived responsiveness, and perceived compatibility, but not for perceived cost of service. Conclusions, implications, and future work are discussed at the end of this paper.

Online publication date: Tue, 25-Aug-2015

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com