The determinants of intention and usage of DSS in the academic environment: a cross-cultural study Online publication date: Sun, 19-Jul-2015
by Khaled A. Alshare; Helmi Hammami; Peggy L. Lane
International Journal of Services and Standards (IJSS), Vol. 10, No. 3, 2015
Abstract: This study examines factors that influence student intention and use of Decision Support Systems (DSSs) by using the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Antecedent variables considered are student attitude, performance expectancy, effort expectancy, and perceived career relevancy. The proposed model was tested by employing a Structural Equation Model (SEM) using two convenience samples of university students - one from Qatar and one from the USA. The results indicate there are differences in the two cultures. In order to impact student attitude and thus impact their intention and usage of DSS, instructors should introduce the concept of DSS by utilising a learning by doing approach. Instructors need to highlight the link between usage of DSS and career opportunities. Educators should pay close attention to the cultural differences among students to be able to deliver the instructions in the most effective and beneficial way to all students.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services and Standards (IJSS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook