Experimental manipulation of reliability in ambient assisted living - an analysis of trust and intention to use Online publication date: Wed, 18-Mar-2015
by Frederick Steinke; Andreas Hertzer; Tobias Fritsch
International Journal of Human Factors and Ergonomics (IJHFE), Vol. 3, No. 2, 2014
Abstract: The present study examined three different reliability levels of an ambient assisted living (AAL) application and its influence on trust and intention to use. Past research has generally supported differences in trust in automation by a variation of reliability. However, investigations in the context of AAL, with older people as a target group, have not been empirically established. A 3 reliability (100%; 90%; 80%) × 2 target group (older people; students) experimental design was used for solving home automation tasks with an AAL mock-up. The study revealed no significant influence on trust in AAL and intention to use by the three different reliability conditions. In contrast, older people's perceived reliability had a significant impact on both variables. The study highlighted the importance of perceived reliability in trust in AAL and usage intention, whereas the manipulated reliability showed only tendencies of these connections.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Human Factors and Ergonomics (IJHFE):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook