Healthcare providers and IT-enabled organisational processes: the case of the Azienda Ospedaliera Universitaria Integrata of Verona
by Alessandro Zardini; Cecilia Rossignoli; Armando Suppa; Francesca Ricciardi; Pier Paolo Benetollo
International Journal of Healthcare Technology and Management (IJHTM), Vol. 14, No. 4, 2014

Abstract: The use of information and communication technology (ICT) has become a primary lever of national and international public administration reform (Moon, 2002). The adoption and use of ICT by public organisations to facilitate the administration and delivery of citizen services is defined by the literature as 'e-government' (Grönlund, 2004a). An IT-enabled public administration and e-government are the pillars of the reforms launched by the more industrialised countries and this has led the Italian Government to assign priority to electronic healthcare (Bergamaschi et al., 2006), and in particular, to the creation of the electronic health record (longitudinal) or 'EHR'. This study investigates the implementation of a core element of the EHR, electronic medical records (EMRs), by the Azienda Ospedaliera Universitaria Integrata (Integrated NHS-University Hospital) of Verona, the deployment of which is expected to spur internal efficiency and pave the way for the development of the longitudinal EHR of the future. It then analyses the organisational impacts of EMRs on the healthcare provider's structure.

Online publication date: Sat, 07-Feb-2015

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Healthcare Technology and Management (IJHTM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com