Transporting tacit supply knowledge in competitive environments: a storytelling perspective Online publication date: Wed, 10-Sep-2014
by Alvin J. Williams
International Journal of Procurement Management (IJPM), Vol. 7, No. 5, 2014
Abstract: Knowledge transfer acumen throughout the supply chain network is viewed increasingly as a competitive advantage. The effective transfer of contextually-rich tacit supply chain knowledge is a strategic differentiating variable, especially in dynamic global marketplaces. As supply chain organisations shift, professionals take with them years of accumulated knowledge whose absence can impede market responsiveness, problem-solving capacity, and relationship maintenance, both internally and externally. The current paper offers storytelling as an alternative transfer medium and diffusion conduit for conveying tacit supply chain knowledge. It addresses the efficacy of storytelling in supply chain knowledge management, challenges in designing and implementing transfer modes for tacit knowledge, and strategies for effective tacit knowledge transfer. A model of effective supply chain tacit knowledge transfer is proposed, along with managerial suggestions and future research directions.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Procurement Management (IJPM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook