Collaborative learning via Web 2.0 tools in adult education: predicting learner satisfaction by off-task interaction and social feedback
by Tina Ganster; Nicole Sträfling; Sophia A. Grundnig; Nicole C. Krämer
International Journal of Social Media and Interactive Learning Environments (IJSMILE), Vol. 2, No. 2, 2014

Abstract: Learner interaction is a crucial prerequisite for successful learning with Web 2.0. Active participation and learner-centred approaches represent a paradigm shift (from instructional learning to explorative learning), allowing for social and group dynamics that affect learner satisfaction. In the present paper, we compare the content of interaction between learners for two runs of the same course (in which learners collaborated via Web 2.0 tools) that were evaluated differently in terms of learner satisfaction. Textual content generated within the courses was subjected to discourse analysis. Analysis categories were tone and topic of the interaction, use of emoticons and different forms of social feedback. In the more satisfying course, the interaction was more positive, more focused on off-task interaction and there was more social feedback between learners, suggesting these aspects might be important predictors for learner satisfaction. Implications for teachers of Web 2.0 courses as well as for future research are discussed.

Online publication date: Wed, 30-Jul-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Social Media and Interactive Learning Environments (IJSMILE):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com