Social research on IT management innovation towards service science and science for society
by Yasuo Kadono
International Journal of Innovation and Learning (IJIL), Vol. 15, No. 4, 2014

Abstract: Instead of a questionnaire survey of either user-side or vendor-side in the traditional research scheme on IT management innovation, we use a case study method bridging between user-side and vendor-side in order to elicit a new perspective on the improvement of the sophistication of the management using the common languages between user and vendor of software, a stationary measurement tool of IT projects on the information circulation platform, a world-wide excellent community for IT project comparisons, and spillover effects of the visualisation of the value-creation mechanism in the information services on the other industries in the service sector.

Online publication date: Fri, 25-Jul-2014

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