Supplier quality: the Ford Motor Company Regional Training Centre initiative Online publication date: Mon, 26-May-2014
by B.G. Dale, M. Owen, P. Shaw
International Journal of Vehicle Design (IJVD), Vol. 10, No. 2, 1989
Abstract: The Ford Motor Company has established a number of Regional Training Centres within Europe to assist in the training of its suppliers in the implementation and use of statistical process control and in the concept of total quality excellence. This paper describes how the UK Regional Training Centres were established and how they operate. It also examines the experiences of two Centres in carrying out this type of training. Amongst the main findings are that most suppliers fail to develop a strategy for the implementation of statistical process control and give insufficient thought to the type of personnel who should be receiving this training; there is now also much greater awareness amongst supplier managements of total quality excellence and its importance to corporate health. It is also pointed out that the initiative of the Ford Motor Company in setting up Regional Training Centres is unique, certainly in the UK, and is an approach which could be replicated by other blue-chip organisations.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Vehicle Design (IJVD):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook