Quality management in e-courses
by Tomasz A. Walasek; Zygmunt Kucharczyk; Dorota Morawska-Walasek; Krzysztof Szewczyk
International Journal of Continuing Engineering Education and Life-Long Learning (IJCEELL), Vol. 24, No. 1, 2014

Abstract: Quality management of e-courses is crucial for the successful implementation of e-learning process. The paper presents the possibility of using basic seven quality tools to improve the quality at different levels of implementation of the distance learning/teaching process. These tools are widely used in industry for control, visualisation, evaluation and improvement of production and auxiliary processes. The following tools have been described: the flow chart, the check sheet, Ishikawa's diagram, Pareto-Lorenz's chart, the histogram. The authors indicate the possibility of application of the above mentioned tools by course developers at all stages of development and management of an e-course, which further on should lead to the improvement of the e-learning process quality.

Online publication date: Sat, 24-May-2014

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