A cluster analysis approach to grouping Indian women professionals Online publication date: Sat, 07-Jun-2014
by Neena Sondhi; Deepak Chawla
International Journal of Indian Culture and Business Management (IJICBM), Vol. 8, No. 1, 2014
Abstract: The aim behind the current paper is to group Indian women professionals into distinct clusters. This is critical for designing employee-friendly policies and reducing turnover intentions. A total of 75 school teachers and 75 BPO professionals were studied for the purpose. Six factors (job autonomy, fairness of rewards, organisational commitment, work exhaustion, perceived work overload and work-family conflict) were considered while conducting a cluster analysis on the groups to arrive at three distinct clusters - committed authoritarian; frustrated captive and hassled loyalists (school teachers) and committed authoritarian; complacent and committed and frustrated captives (BPO professionals). The chi-square analysis of these clusters showed that the committed authoritarians enjoyed better work-life balance and also showed lower turnover intentions. Thus, for a stable human resource, identification of these groups is extremely useful for any organisation.
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