Student satisfaction evaluation based on AHP-TOPSIS method
by Weige Ji; Yanan Wang
International Journal of Computer Applications in Technology (IJCAT), Vol. 48, No. 3, 2013

Abstract: This paper aims to develop a framework that evaluates the student satisfaction. It has divided the whole framework into three stages. The first stage is to build index system to the student satisfaction. The second stage is Analytic Hierarchy Process (AHP) to calculate weights. The third stage is Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The proposed framework can assist principals to comprehend their students' overall situation. They can identify good practices from others and can benchmark them for improving weaknesses. This framework also facilitates the decision-makers to better understand the complex relationships of student satisfaction factors in decision-making.

Online publication date: Tue, 01-Oct-2013

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Computer Applications in Technology (IJCAT):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com