Attributes of tourism distribution channels: a conceptual study Online publication date: Sat, 05-Jul-2014
by M. Raghul; Jitendra Mohan Mishra
International Journal of Qualitative Research in Services (IJQRS), Vol. 1, No. 2, 2013
Abstract: This paper summarises the attributes of tourism products under the heads of leisure travel, accommodation, business travel, quality issues, service quality management and the effects of the information technology on the tourism supply chains. In the up-market product of leisure travel, the perceptions of tourists are based on obtained quality and process of service rather than expected bench-marks. Operators are found to be more interested in the business travel for their price insensitivity than leisure travel, which is a major revenue generator for the operators. The distribution of accommodation services is influenced by factors including the style of the relevant establishment, the scale of operation, the location, the target people and the budget. The accommodation sector on the contrary is highly dependent upon the intermediaries for obtaining business and marketing. The companies not able to adapt to the changes find it difficult to grow and survive in the competitive environment.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Qualitative Research in Services (IJQRS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook