A KPI model for logistics partners' search and suggestion to create virtual organisations
by Omir Correia Alves Junior; Ricardo J. Rabelo
International Journal of Networking and Virtual Organisations (IJNVO), Vol. 12, No. 2, 2013

Abstract: This paper presents an exploratory and qualitative work of a novel model for the selection of the most adequate logistics providers to compose virtual organisations. It includes a performance measurement model and a supporting methodology that considers the intrinsic dynamics, autonomy and temporality of virtual organisations, involving both intra and inter-organisational strategic indicators. The model is flexible in terms of both allowing performance indicator weight relaxation and being adapted according to the organisation's governance model. A software prototype was developed and interviews with specialists were carried out to evaluate the model. Results are discussed at the end.

Online publication date: Mon, 31-Mar-2014

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