Total performance excellence - a model for successful implementation of Six Sigma Online publication date: Thu, 30-Jan-2014
by Muthuswamy Shanmugaraja; Muthuswamy Nataraj; Nallasamy Gunasekaran
International Journal of Procurement Management (IJPM), Vol. 6, No. 3, 2013
Abstract: In the recent past, Six Sigma approach had been the methodology of choice for achieving quality and productivity through streamlined business practices that would eventually delight customers. Though Six Sigma had been expanded to several industrial sectors presently, only few research attempts have been noticed to examine the successful implementation of the method in the organisations. Despite the fact that organisations achieve benefits from Six Sigma implementations, such benefits are not sustainable until Six Sigma programme gets incorporated with its critical success factors while implementing to improve product or service quality. From a comprehensive literature review it has been understood that quality function deployment and the theory of inventive problem solving could be integrated with Six Sigma to develop an extended model of Six Sigma to incorporate some of its critical success factors. Accordingly, a model named 'total performance excellence' (TPE) is designed and presented in this article.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Procurement Management (IJPM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook