Swedish citizens' opinions on decision support in primary healthcare Online publication date: Thu, 21-Mar-2013
by Agneta Ranerup; Anna Bendz; Lars Norén
Electronic Government, an International Journal (EG), Vol. 10, No. 2, 2013
Abstract: Choice reform in public healthcare includes the expectation that citizens will choose a healthcare provider. This paper investigates the informational support they need in order to choose a primary healthcare provider. The study is based on an electronic survey (n = 990) in Sweden. The Callon and Muniesa model is used as the paper's theoretical framework. This model, which describes the sequential phases of isolating alternatives, examining alternatives and ranking and making choices, emphasises that technological devices support consumer choice. The paper concludes that public healthcare web portals and information leaflets are more popular platforms than private healthcare web portals and social networks. The data citizens find most useful for examining alternatives are waiting times, doctors' competences and reception. The paper makes suggestions for the design of technological devices citizens can use to choose healthcare providers. The theoretical framework shows the technological and political character of information used to support choice.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook