Supporting the enterprise collaboration (EC) and enterprise interoperability (EI) solution benefits by end-user involvement Online publication date: Tue, 30-Dec-2014
by Iris Karvonen; Marco Conte
International Journal of Product Development (IJPD), Vol. 17, No. 1/2, 2012
Abstract: The paper focuses on creating the prerequisites for taking enterprise interoperability and collaboration solutions into use in supply chains, collaborative networks and business ecosystems. To achieve the expected business benefits, technical implementation is not sufficient; organisational activities are also needed. Software service usability, collaboration maturity, participatory development and a take-up process are seen as requirements for end-user success. The paper discusses the challenges of inter-organisational implementation from the end-user's viewpoint. The focus is on involving the end-users in the development, increasing solution usability and developing guidelines for the take-up process. The paper is based on the work and developments of the COIN project (EU FP7 ICT 216256, see http://www.coin-ip.eu/) from the viewpoint of COIN end-users, and it uses their experience and feedback.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Product Development (IJPD):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com