Development of a universal supply chain management performance index Online publication date: Mon, 11-Aug-2014
by Fikri Dweiri; Sharfuddin Ahmed Khan
International Journal of Business Performance and Supply Chain Modelling (IJBPSCM), Vol. 4, No. 3/4, 2012
Abstract: In today's competitive market, it is essential for companies to evaluate and benchmark their supply chain management (SCM) system. This task is difficult due to the lack of a universal index that includes the relevant criteria for any business nature such as manufacturing or service. This paper identified six major criteria and their respected sub-criteria of the SCM cycle based on literature survey and experts' opinions from different industrial and academic backgrounds. A survey of the SCM experts is used to find the weight of each criterion on a SCM performance index (SCMPI). The proposed SCMPI is helpful in evaluating and monitoring the overall SCM performance and in setting targets of a desired performance level. The SCMPI is useful regardless of the business nature or size. It is also applicable with simple adjustment when some criterion is not available. The model was validated using a case study.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Performance and Supply Chain Modelling (IJBPSCM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook