Governance of information technology-business relationship quality and performance outcomes Online publication date: Sat, 22-Nov-2014
by Mohammad Salameh Awwad; Khaled Saleh Al Omoush
Electronic Government, an International Journal (EG), Vol. 9, No. 4, 2012
Abstract: The purpose of this research is to develop a comprehensive model for identifying the nature of relationship between information technology governance, IT-business relationship quality and performance outcomes. The questionnaire survey method was used to collect data from the Jordan Customs Department. The results indicated that IT governance has a direct positive effect on IT-business relationship quality. IT governance was also found to have a direct positive effect on performance outcomes as a whole. The findings support is the success of practitioners in their efforts to provide the necessary conditions for building a healthy IT-business relationship and improving the performance outcomes of IT adoption.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com