Dynamic capabilities and the evolution of knowledge management projects in SMEs
by Roberto Filippini; Wolfgang H. Güttel; Anna Nosella
International Journal of Technology Management (IJTM), Vol. 60, No. 3/4, 2012

Abstract: This paper investigates the development path of four knowledge management (KM) projects in small and medium-sized enterprises (SMEs) that lead to the emergence of dynamic capabilities. First, we empirically show how KM projects create a learning context in which KM routines emerge that function as dynamic capabilities for adaption, absorption, or innovation to enable SMEs to remain competitive in a dynamic environment. In particular, KM projects aiming at adaption and absorption (efficiency, transfer of knowledge and experience) achieve sufficient results for obtaining enough resources and attention for a further development. Once the structure of the KM routine is established, the content migrates towards innovation. Second, we also provide an in-depth description of the evolutionary learning path from establishment to routinisation of KM projects winding up as dynamic capabilities.

Online publication date: Sat, 06-Apr-2013

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