Context's role in managing workplace conflict
by Barbara B. Nussbaum; Gabriella Belli; Jennie S. Johnson
International Journal of Human Resources Development and Management (IJHRDM), Vol. 12, No. 3, 2012

Abstract: This experimental study used a contingency perspective to examine the extent to which specific contextual variables of a workplace conflict influenced participant responses. A total of 389 individuals responded to an online questionnaire containing a description of a workplace conflict interaction in which three variables had been manipulated: the sex of the parties, the type of conflict, and the words used. This set was hypothesised to affect thoughts about the interaction: attitudes, subjective norms, appraisals of control, and attributions of the locus-of-causality. Further, this intermediate cognitive set was hypothesised to explain how respondents intended to behave in responding to the conflict interaction. The results of MANOVA revealed that context had modest effects on cognition and behavioural intention. Although other context variables had statistically significant results, conflict type, using a task versus relationship categorisation, was the most salient of the context variables influencing many of the cognitive measures.

Online publication date: Thu, 31-Jul-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Human Resources Development and Management (IJHRDM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com