A novel hybrid evaluation approach of knowledge management performance for R&D division Online publication date: Sat, 09-Aug-2014
by Mu-Jung Huang; Mu-Yen Chen; Tai-Chun Lee
International Journal of Information Technology and Management (IJITM), Vol. 11, No. 3, 2012
Abstract: After a series of strategies in knowledge management was executed, there must be a metric mechanism which is used to understand the results of knowledge management efficiency and effect. The role of R&D division is to benefit the corporate growth, the long-term innovation and the future competitive advantage. Thus, if R&D division in enterprise would be able to incorporate with knowledge management, it can reduce the variables of uncertainties within new product and obtain the higher probabilities for success. In this research, we integrated data envelope analysis (DEA) and analytic hierarchy process (AHP) approaches to measure knowledge management performance for R&D division and to conduct efficiency analysis of the quality and enterprise performance. We proposed the process of knowledge management and new product development achieving the goal of enterprises. Therefore, the R&D division in enterprises could make the improvement strategy activity.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Information Technology and Management (IJITM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook