A framework for executing Reengineering Step Zero
by C.M. Khoong
International Journal of Business Performance Management (IJBPM), Vol. 1, No. 3, 1999

Abstract: Corporations embarking on reengineering projects often underestimate the costs and risks involved. This arises because management is unaware of the critical preparatory activities that need to be undertaken before the formal kick-off of the reengineering project. A framework for preparation is proposed in this paper, comprising the following five core elements: achieving clarity, scope definition, data collection, project planning, and psychological preparation.

Online publication date: Mon, 10-May-2004

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