Measuring operational efficiency: an approach based on the data envelopment analysis
by Chien-Ta Ho, Kim Hua Tan
International Journal of Management and Enterprise Development (IJMED), Vol. 1, No. 2, 2004

Abstract: Many small and medium-sized Taiwanese trust businesses (SMEs) have been reorganised into commercial banks in recent times. Knowledge of their operational efficiency before and after their reorganisation is vital for managers to identify and eradicate problems at the early stage of the reorganisation. However, the measuring process is difficult because financial data is often incomplete or unclear. This paper applies a data envelopment analysis (DEA) model to assist manager in evaluating banking performance before and after reorganisation. The result indicates that DEA models can be successfully applied in evaluating bank performance.

Online publication date: Mon, 10-May-2004

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Management and Enterprise Development (IJMED):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com