The service role of government in streamlining opportunities for construction permitting in disaster recovery
by Daniel Berg, Norman G. Einspruch
International Journal of Services Technology and Management (IJSTM), Vol. 5, No. 3, 2004

Abstract: An exploratory research programme was undertaken to identify opportunities to streamline the construction permitting and code enforcement processes. The service role performed by government entities at various levels and opportunities for enhancement are considered. Data collection was primarily done through structured interviews. Several conclusions were drawn concerning the potential of the institutionalisation of information technology. It was also found that established permitting processes did not take into account the need for legitimate waivers and shortcuts in the process.

Online publication date: Mon, 10-May-2004

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services Technology and Management (IJSTM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com