Evaluating Jordan's e-government website: a case study
by Emad A. Abu-Shanab, Ala'a N. Abu Baker
Electronic Government, an International Journal (EG), Vol. 8, No. 4, 2011

Abstract: This study had two objectives: first, to propose an instrument to identify the major dimensions used in evaluating e-government websites. A model is proposed for the evaluation of e-government websites from users' perspective. The second objective was to measure the influence of these dimensions on the intention to use Jordan's e-government website. A sample of 300 Jordanian students conducted an experiential test, where they performed specific tasks and answered questions related to these tasks. Usability, accessibility and privacy/security were significant factors in predicting the adoption of e-government website. Conclusions, contributions, and future work are reported at the end.

Online publication date: Tue, 04-Oct-2011

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