A usability-centred perspective on intention to use mobile payment
by Yuan Liu; Shaojian Wang; Xiaoyi Wang
International Journal of Mobile Communications (IJMC), Vol. 9, No. 6, 2011

Abstract: Mobile payment is a new and rapidly adopting alternative payment method especially in Asia. By analysing mobile payment interface usability and expanding the Microsoft Usability Guideline, this paper presented a model for studying intention to use mobile payment. A survey method was used by collecting data from 202 potential mobile payment users. The findings showed that interaction behaviour was a significant antecedent of intention to use mobile payment. Furthermore, five mobile payment interface usability factors (content, ease of use, promotion, made-for-the-medium and emotion) have positive influences on interaction behaviour and intention to use mobile payment. The findings will be beneficial for managers and developers when they make decisions on the development of mobile payment systems.

Online publication date: Tue, 04-Oct-2011

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Mobile Communications (IJMC):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com