Information technology in inter-organisational knowledge management: the case of law firm clients in Norway
by Petter Gottschalk
International Journal of Information Technology and Management (IJITM), Vol. 2, No. 4, 2003

Abstract: Law firms represent corporate clients by providing specialised legal services. The inter-organisational knowledge management between a law firm and its clients increasingly finds support in information technology. This paper reports research results based on a survey of law firm clients in Norway. While information technologies such as e-mail, wordprocessing, spreadsheet, groupware and presentation software are used quite extensively, internet-based services such as law firms' online legal services on extranets are emerging.

Online publication date: Mon, 10-May-2004

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