Between organisation and architecture: end-user participation in design
by Marianne Stang Valand
International Journal of Work Organisation and Emotion (IJWOE), Vol. 4, No. 1, 2011

Abstract: This paper contributes to our sparse knowledge on the relationship between organisational and architectural design. It is based on an ethnographic study of the process of designing a municipality town hall, in which end-user participation constituted an integrated part of the design process. In this process, the open-office layout was introduced as a premediated design condition, a format that the users initially resisted. The paper discusses how end-user participation as a method and spatial design as a perspective may inform change in organisations. Although the users' resistance toward the open layout remained, their perception of this solution concurrently modified.

Online publication date: Mon, 25-Jul-2011

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