The debate on social networking and the usability of SNSs in e-governance
by Eirini Souri, Evika Karamagioli, Vasilis Koulolias
International Journal of Electronic Governance (IJEG), Vol. 3, No. 4, 2010

Abstract: Social Network Sites brought citizens enormous benefits in communication and information flow. Given their popularity, researchers came to study and acknowledge their potential in e-Governance. This paper will attempt to examine SNSs: providing their opportunities and challenges; discussing their usability in e-Governance; and scrutinising their potential role in e-Participation. Main argument of the paper is that SNSs' utilisation in e-Participation has benefits since SNSs seem to solve some of the problems of e-Participation, concerning citizens' engagement. Nonetheless, the need to expand our knowledge of these new tools and further investigate how successfully SNSs contribute to fostering political activity still exists.

Online publication date: Sun, 13-Feb-2011

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