Performance measurement in collaborative networks: a proposal of performance indicators for the manufacturing industry Online publication date: Sat, 27-Sep-2014
by Rafael Henrique Palma Lima, Fabio Muller Guerrini, Luiz Cesar Ribeiro Carpinetti
International Journal of Business Excellence (IJBEX), Vol. 4, No. 1, 2011
Abstract: Collaborative networks are believed to bring benefits to its participants once they share risks, knowledge and profits. However, in order to obtain successful outcomes, a network must be properly designed and managed, which comprises controlling network performance. Thus, this paper puts forward a series of measurement themes and performance metrics to measure collaboration among manufacturing organisations in a network characterised by subcontracts. So as to achieve this objective, literature on collaborative networked organisations (CNOs) and performance metrics for collaboration is reviewed. Afterwards, a field study is carried out in a Brazilian network of firms that produce capital goods. A description is given on how this network is formed, managed and how its elements relate with each other. Then, a set of performance measures is suggested for each measurement theme. Finally, considerations are made on the research findings and limitations.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Excellence (IJBEX):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook