Design of a self-assessment model for evaluating
corporate-wide learning performance in manufacturing enterprises Online publication date: Tue, 02-Dec-2003
by K.F. Pun, W.G. Lewis, K.S. Chin
International Journal of Manufacturing Technology and Management (IJMTM), Vol. 5, No. 5/6, 2003
Abstract: While facing competitions in today's dynamic global markets, manufacturers have realised the need for corporate-wide learning performance to gain a competitive advantage. This paper discusses the concepts and determinants for a learning organisation (LO), and presents a generic self-assessment model for manufacturers to evaluate their corporate-wide learning performance. Eight evaluation criteria and 21 sub-criteria have been identified. Personal interviews with industry experts and practitioners were conducted to validate the relative importance of these criteria and sub-criteria using the analytical hierarchy process (AHP) techniques. Key empirical findings were incorporated to develop a self-assessment scoring mechanism for the model. The model can provide manufacturers with a feasible reference to help develop their own self-assessment system and monitor learning performance.
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