Managing unlawful feelings: the emotional regime of the Swedish migration board
by Asa Wettergren
International Journal of Work Organisation and Emotion (IJWOE), Vol. 3, No. 4, 2010

Abstract: How do organisations develop emotional regimes that make perfect sense to members but appear paradoxical and even morally outrageous to non-members? Exploring the case of a department for the investigation of asylum applications at the Swedish Migration Board (MB), I argue that through repeated and various types of interaction rituals, an emotional regime is enacted and sustained that provides employees with a sense of authenticity, meaning and organisational loyalty. At the department procedural correctness and the professional epitomise the emotional regime and the preferred organisational identity, including ways of acting on and managing emotions. The organisation becomes an emotionally self-enclosed system.

Online publication date: Tue, 21-Sep-2010

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Work Organisation and Emotion (IJWOE):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com