A consolidated methodology for business process reengineering
by J.Y.L. Thong, C.-S. Yap, K.L. Seah
International Journal of Computer Applications in Technology (IJCAT), Vol. 17, No. 1, 2003

Abstract: Business process reengineering (BPR) advocates the redesign of business processes using enabling information systems (IS) to achieve dramatic improvement in business performance. The great interest in BPR has resulted in a rapid explosion of BPR models, methodologies, tools and techniques. The plethora of published literature is huge and potentially confusing to both researchers and practitioners. This paper proposes a framework to organise the published literature. It then consolidates the various BPR methodologies, tools, techniques, and critical success factors into a generic BPR methodology that will be useful to managers interested in reengineering their firms. The consolidated BPR methodology presents a more complete approach to BPR.

Online publication date: Wed, 16-Jul-2003

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