A knowledge-based view of outsourcing
by Michael H. Zack, Satyendra Singh
International Journal of Strategic Change Management (IJSCM), Vol. 2, No. 1, 2010

Abstract: Literature and practice have significantly underplayed the role of knowledge and learning in evaluating outsourcing decisions. We examine outsourcing from the Knowledge-Based View (KBV) and argue that activities that might seem appropriate for outsourcing from the perspectives of transaction cost economics or the resource-based view of the firm might not be from the KBV. We address the impact of outsourcing on knowledge and learning and consequently on a firm's ability to compete.

Online publication date: Sun, 04-Apr-2010

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