PANDA: a virtual breeding environment for SMEs in the ERP/CRM industry using a service oriented approach Online publication date: Wed, 31-Mar-2010
by Ioannis Ignatiadis, Stamatia-Ann Katriou, Adamantios Koumpis, Dimitrios Tektonidis
World Review of Science, Technology and Sustainable Development (WRSTSD), Vol. 7, No. 1/2, 2010
Abstract: PANDA is a European Union co-funded Information Society Technologies project examining innovative aspects of e-collaboration in the European enterprise resource planning/customer relationship management (ERP/CRM) industry of small and medium enterprises (SMEs). One outcome of PANDA is an advanced business-to-business (B2B) web-platform, dedicated to serving as a virtual breeding environment (VBE) for the ERP/CRM industry. PANDA introduces a system with a service-oriented architecture (SOA) approach, which includes request-based virtual organisations (RBVOs), i.e., flexible clusters reflecting international ERP/CRM value chains, comprised of ERP/CRM vendors, their national representatives, dealers and consultants. RBVOs are facilitated by a community of intelligent agents. The paper discusses the objectives of PANDA, illustrates its main concepts, briefly outlines the operations and explains the architecture of PANDA's system.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the World Review of Science, Technology and Sustainable Development (WRSTSD):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook