The offshoring of financial services: a reassessment
by Graham Hollinshead, Jane Hardy
International Journal of Management Concepts and Philosophy (IJMCP), Vol. 4, No. 1, 2010

Abstract: Operating in an increasingly competitive market environment, financial services companies are engaged in international reengineering of business processes mirroring developments in manufacturing over the past four decades. We examine the distinctive 'anatomy' of offshoring in financial services, an industry which also manifests a high degree of geographical concentration for 'higher order' functions. We argue that, while offshoring offers considerable cost advantage in terms of labour arbitrage, the devolution of key business activities to downstream and distant providers carries with it considerable strategic risk and managerial complexity.

Online publication date: Fri, 29-Jan-2010

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Management Concepts and Philosophy (IJMCP):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com