Theory and practice of continuous improvement in shop-floor teams
by Ellen de Lange-Ros, Harry Boer
International Journal of Technology Management (IJTM), Vol. 22, No. 4, 2001

Abstract: Most publications about Continuous Improvement (CI) stress the importance, and describe practical applications, of CI. Practicable, i.e. useful and usable, theories that help organisations to make appropriate decisions when adopting, implementing, operating and continuously improving a CI system are relatively few. Concentrating on one particular form of CI, i.e., shop-floor improvement teams, the aim of the present article is to contribute to the development of such a practicable theory about CI. Based on insights given by contingency theory and empirical observations, the article explores and explains the functioning of shop-floor improvement teams and their contribution to the CI.

Online publication date: Tue, 08-Jul-2003

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