Consumer imperfection in observation – is it a boon for manufacturers? The case of India's automobile sector Online publication date: Fri, 07-Aug-2009
by Tanmay Chattopadhyay, Shraddha Shivani, Mahesh Krishnan, Rajesh K. Pillania
International Journal of Electric and Hybrid Vehicles (IJEHV), Vol. 2, No. 1, 2009
Abstract: This study explores the relationship between pricing as a marketing mix element and brand equity in an environment where there is an uncertainty of brand attributes, namely automobile purchase in India. The authors test the hypothesis proposed by Swait et al. (1993) – which suggested that a product of high brand equity signals high quality when consumers imperfectly observe product attributes – and also partially extrapolates the theory of Yoo et al. (2000) for this consumer category. On the basis of exploratory research and stratified sampling techniques, the hypothesis was tested for automobile consumers in India. The results show that there are primary and secondary cues affecting brand equity and pricing. Thus, brand equity and the perceived quality are impacted by pricing (even for multiple-time automobile buyers) though intuitively, they are expected to be less affected by pricing. This is also one of the first studies made for the multiple-time buyers of a product category.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electric and Hybrid Vehicles (IJEHV):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com