Mapping the terrain of hospital work: technological constraints on work design and redesign
by Dee Birnbaum, Mark John Somers
International Journal of Technology Management (IJTM), Vol. 15, No. 3/4/5, 1998

Abstract: Cross-occupational task structures in hospitals were used to study the organisation of hospital work. The notion of a terrain or topography of work was introduced to understand task level technologies and to capture boundaries and areas for negotiation among occupational groups. Implications for the reorganisation of hospital work were considered, especially in light of changing work structures and new technologies in hospital settings.

Online publication date: Tue, 29-Jul-2003

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