Emotional dissonance and burnout among social counsellors
by Mogens Agervold
International Journal of Work Organisation and Emotion (IJWOE), Vol. 3, No. 1, 2009

Abstract: The study deals with four hypotheses: the degree of client contact is associated with strain and emotional dissonance (H1), case- and client loads are associated with strain and emotional dissonance (H2), emotional dissonance is positively associated with strain (H3) and emotional dissonance is a moderator between case loading and strain (H4). The results were unable to support hypothesis H1, but supported that strain is related to work related stressors (H2). Furthermore the results confirm that emotional dissonance is related to stress and burnout (H3) and that emotional dissonance acts as a intermediate variable between case-load and strain, including burnout and depression, (H4).

Online publication date: Thu, 21-May-2009

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Work Organisation and Emotion (IJWOE):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com