In search of trust for newly formed virtual disaster recovery teams Online publication date: Wed, 03-Sep-2008
by Shoshana Altschuller, Raquel Benbunan-Fich
International Journal of Technology, Policy and Management (IJTPM), Vol. 8, No. 4, 2008
Abstract: This research explores the potential determinants of trust in newly formed virtual teams to better inform the choice of communication media for virtual disaster recovery groups for whom interpersonal trust is crucial. Using a laboratory experiment, we examine the various ways that communicants view their teammates and themselves as part of the team and find that they are significantly correlated with the level of intra-team trust that is experienced. Specifically, impression formation, public self-awareness, perceived social presence, and self-disclosure are all found to have significant correlations with trust among ad hoc teammates. It is therefore recommended that the design of emergency response communication systems include features to foster these feelings thereby promoting trust among teammates. Our results are applicable to ad hoc emergency teams who interact for a period of time to address relief and recovery efforts after a major disaster or emergency.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology, Policy and Management (IJTPM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook