Sustaining quality management: case study at Sanyo Semiconductor (Thailand) Online publication date: Thu, 21-Aug-2008
by Kongkiti Phusavat, Sakulrat Songnisai, Bordin Rassameethes, Tauno Kekale
International Journal of Sustainable Economy (IJSE), Vol. 1, No. 1, 2008
Abstract: The study illustrates the application of the System Engineering-Capability Maturity Model (SE-CMM) for sustaining and improving quality-management practices. This study takes place at Sanyo Semiconductor Thailand (SSTH) during June–December 2007 with extensive support and cooperation from its top management. The checklist, adapted from the SE-CMM and uniquely designed for the SSTH, is developed to evaluate the strength of ISO 9001:2000 practices among the company's functional units. The results show that the production function exceeds the SE-CMM level 4. The overall findings are generally consistent with top management's viewpoint. The research benefits include knowledge sharing and transfer in regard to ISO 9001:2000 practices across the SSTH functions. Furthermore, the SE-CMM framework can potentially strengthen its supply-chain management. In conclusion, the SE-CMM helps sustain and strengthen the SSTH's quality management.
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