Information quality chain analysis for total information quality management
by Shouhong Wang, Hai Wang
International Journal of Information Quality (IJIQ), Vol. 2, No. 1, 2008

Abstract: The quality of information (or Information Quality, IQ) is important to organisations and the society. IQ Management (IQM) aims at the evaluation of the quality of the main components of the system, as well as the identification of strategic plan to improve the IQ for the organisation. The paper discusses the complexity of total IQM (TIQM). It introduces the concepts of IQ chain, IQ matrix, IQ unit, and IQ network, and proposes a procedure of IQ chain analysis for TIQM. Based on an experimental case, it concludes that the approach is useful for TIQM.

Online publication date: Wed, 16-Jul-2008

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