Achieving agility in supply chains with the help of IT
by T. Tuominen, N. Kitaygorodskaya, P. Helo
International Journal of Electronic Customer Relationship Management (IJECRM), Vol. 1, No. 4, 2008

Abstract: Agility can be defined as an ability of an organisation to respond rapidly to changes in business environment. Given that today's markets are characterised by constant change and unpredictability, organisational agility is gaining more and more importance as an essential prerequisite for sustainable competitive advantage. This paper discusses a role of Information Technology (IT) in achieving agility in supply chains and presents Agile Supply-Demand Networks (ASDN) software that helps to improve supply chain agility. An example provided to illustrate ASDN functionality shows that it is a powerful decision-support tool with diverse features for analysing supply-demand networks and, furthermore, allows the information spread along different functional departments and organisations in a meaningful way.

Online publication date: Wed, 18-Jun-2008

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