Performance measurement model for supply chain management in SMEs
by Rajat Bhagwat, Felix T.S. Chan, Milind Kumar Sharma
International Journal of Globalisation and Small Business (IJGSB), Vol. 2, No. 4, 2008

Abstract: In Supply Chain Management (SCM), performance measurement can facilitate understanding and integration among the supply chain partners. The purpose of this paper is twofold: first, to review the existing SCM performance measurement framework based on the Analytical Hierarchy Process (AHP) and Balanced Scorecard (BSC) models reported in the literature. Second, based on the prioritisation of the suggested performance measures/metrics and performance at different decision levels, a mathematical model is developed to optimise the overall performance measurement of SCM for Small- and Medium-sized Enterprises (SMEs).

Online publication date: Thu, 01-May-2008

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