A study of the effectiveness of electronic document management systems Online publication date: Thu, 20-Mar-2008
by Vincent Cho
International Journal of Information Technology and Management (IJITM), Vol. 7, No. 3, 2008
Abstract: With the emerging importance of Organisational Learning (OL) in an organisation, we attempt to study its impact on system effectiveness. It is hypothesised that an organisation with a good learning orientation would facilitate the implementation and usage of an information system such as the Electronic Document Management System (EDMS). Our study serves two objectives: to extend the theoretical framework of system effectiveness and to evaluate the effectiveness of EDMSs. A survey was conducted among those firms implementing EDMSs. It is found that management support is still the most important factor and may improve an organisation's performance in different ways. Other than that, OL impacts the performance of employees and their satisfaction with EDMS implementation. Its influence on EDMS effectiveness is more on employees rather than on the organisation.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Information Technology and Management (IJITM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com